Terms of Service

Effective Date: March 26, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of Crewvana's websites, software, products, and related services. By accessing or using Crewvana, you agree to these Terms. If you are using Crewvana on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.

2. Our Services

Crewvana provides software tools for home-service businesses, including customer relationship management, recurring service workflows, scheduling, communications, automation, routing support, and related operational features. We may update, improve, or modify the services from time to time.

3. Accounts and Access

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • You are responsible for ensuring your users only access the services as authorized.
  • You must promptly notify us if you believe your account or credentials have been compromised.

4. Subscriptions, Billing, and Payments

  • Some Crewvana features require a paid subscription.
  • By subscribing, you authorize us and our payment processors to charge the applicable fees, taxes, and renewal amounts using your selected payment method.
  • Subscriptions may renew automatically unless canceled before the next renewal date.
  • Except where required by law or expressly stated otherwise, fees are non-refundable.
  • You are responsible for any third-party charges related to connected services, messaging, telephony, email delivery, or payment processing.

5. Acceptable Use

You may use Crewvana only in compliance with applicable law and these Terms. You may not:

  • Use the services to violate law, infringe rights, or send unlawful, deceptive, abusive, or unsolicited communications.
  • Attempt to gain unauthorized access to any account, system, or network.
  • Interfere with the security, integrity, or performance of the services.
  • Reverse engineer, scrape, or copy the services except as permitted by law.
  • Use the services in a way that could harm Crewvana, other customers, or end users.

6. Customer Data

You retain rights to the business and customer data you submit to Crewvana ("Customer Data"). You grant us the limited rights necessary to host, process, transmit, back up, and otherwise use Customer Data to provide and support the services.

You are responsible for the legality, accuracy, and content of Customer Data, including obtaining any required notices, consents, or permissions from your customers and contacts.

7. Third-Party Services

Crewvana may interoperate with third-party services such as payment processors, messaging platforms, calendar providers, advertising platforms, or other integrations. Your use of those third-party services is subject to their terms and privacy policies, and we are not responsible for third-party services or their availability.

8. Intellectual Property

Crewvana and its related content, software, design, branding, and materials are owned by Crewvana or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the services for your internal business purposes.

9. Suspension and Termination

We may suspend or terminate access to the services if we reasonably believe you have violated these Terms, created security risk, failed to pay amounts due, or used the services in a manner that could harm Crewvana or others. You may stop using the services at any time and may cancel your subscription in accordance with your plan terms.

10. Disclaimers

To the maximum extent permitted by law, the services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the services will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the maximum extent permitted by law, Crewvana and its affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities, arising out of or related to the services or these Terms.

To the maximum extent permitted by law, Crewvana's aggregate liability for claims arising out of or relating to the services or these Terms will not exceed the amounts paid by you to Crewvana for the services during the twelve months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Crewvana and its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to your use of the services, your Customer Data, or your violation of these Terms or applicable law.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice by updating the effective date above, posting the revised Terms, or providing additional notice where appropriate. Continued use of the services after updated Terms take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles, unless applicable law requires otherwise.

15. Contact Us

Questions about these Terms may be sent to support@projectoj.com.